I am not receiving calls on my Android app. What do I do ?

I am not receiving calls on my Android app. What do I do ?

OPTIMIZING POPIN SELLER APP ON ANDROID PHONE

 1. Issue Identification
    
    * Not receiving calls after installing Popin Seller app on Android phone.

 2. Reason for Issue
    
    * Android manufacturers optimize usage and restrict permissions for newly installed apps.

 3. Key Steps to Resolve Issue
    
    * Check permissions and battery restrictions.
    
    * Access Settings on Samsung device.
    
    * Search for Popin Seller app in Apps.
    
    * Ensure all notifications are allowed.
    
    * Disable ""remove permissions if app is unused"" option.
    
    * Verify all permissions are granted.
    
    * Disable battery optimization for the app.

 4. Final Outcome
    
    * After following these steps, the app should start receiving calls again.

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