1. Initiating the Call * Customers initiate the inbound call. * Call will appear like any other call on your phone. 2. Accepting the Call * Customer's name will be displayed. * Option to see which product they are calling about (Only on Android). * ...
1. Accessing Call Data on Dashboard * Navigate to the calls tab on the dashboard. * Find essential data such as calls, missed calls, abandoned calls, and call success rate. 2. Viewing Live Calls * Live calls are displayed, including a watch icon for ...
Background Chi-Link, a direct-to-consumer (D2C) brand, partnered with Popin to offer personalized shopping experiences through live video calls. While Chi-Link loved the concept of one-on-one interaction with their customers, they faced a significant ...
Guide for API Integration with Popin Welcome to the integration guide for the Popin! To enable seamless communication between your e-commerce website and our system, you need to provide two APIs: Lead Submission API - This API will allow us to pass ...