1. Initiating the Call * Customers initiate the inbound call. * Call will appear like any other call on your phone. 2. Accepting the Call * Customer's name will be displayed. * Option to see which product they are calling about (Only on Android). * ...
1. Accessing Call Data on Dashboard * Navigate to the calls tab on the dashboard. * Find essential data such as calls, missed calls, abandoned calls, and call success rate. 2. Viewing Live Calls * Live calls are displayed, including a watch icon for ...
Background Chi-Link, a direct-to-consumer (D2C) brand, partnered with Popin to offer personalized shopping experiences through live video calls. While Chi-Link loved the concept of one-on-one interaction with their customers, they faced a significant ...
Overview Popin's webhook functionality allows you to receive real-time notifications about events happening in your Popin widget. This guide explains how to set up webhooks and describes the event payloads you can expect to receive. Setting Up ...