How to avoid notification blocking due to date and time issue ?

How to avoid notification blocking due to date and time issue ?

Ensuring Correct Date and Time Settings for Popin Seller app.

Proper date and time settings on your mobile device are crucial for receiving video calls seamlessly through the Popin app. Incorrect settings can lead to authentication errors and missed calls. Here’s how to ensure your device is correctly configured:

Error Messages You Might Encounter:

 * Android: ""The date and time on your device is incorrect. Please update your device settings and try again.""
 * iOS: ""The date and time on your device is incorrect. Please update your settings by going to Settings > General > Date & Time.""

How to Resolve This Issue:

To avoid these errors, set your device to automatically sync date and time settings. Follow the steps below for your specific device:


ANDROID:

 1. Open the Settings app.
 2. Scroll down and tap System.
 3. Tap Date & Time.
 4. Enable the options for Automatic date & time and Automatic time zone.


IOS:

 1. Open the Settings app.
 2. Tap General.
 3. Tap Date & Time.
 4. Toggle the Set Automatically option to On.

By setting your device to automatically sync the date and time, you ensure that the Popin app functions smoothly and that you receive calls without any issues.

Important Note: Reactivating the Popin app will not resolve this issue. It is essential to adjust the date and time settings as described above.

Ensuring your device has the correct date and time settings will help you stay connected and maximize your success with Popin.

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