How do I view analytics on Popin dashboard home?

How do I view analytics on Popin dashboard home?

UNDERSTANDING ANALYTICS ON DASHBOARD HOME

 1. Basic Funnel Overview
    
    * Clicks: Number of opens or clicks on buttons/widgets.
    
    * Leads: Number of people who entered their name and number.
    
    * Calls: Number of calls made.
    
    * Missed Calls: Calls where the agent couldn't pick up.
    
    * Abandoned Calls: Calls where customers abandoned before agent pickup.
    
    * Sales: Total conversions for the day.

 2. Basic Stats
    
    * Calls and scheduled calls over 7 days, 30 days, and a year.

 3. Agent Data
    
    * Live data on agents:
      
      * Number of agents.
      
      * Online status.
      
      * Active call status.
      
      * Duration of current active calls.
      
      * Basic call information for the day or recently.


    • Related Articles

    • How do I track live call data in Popin Dashboard?

      1. Accessing Call Data on Dashboard * Navigate to the calls tab on the dashboard. * Find essential data such as calls, missed calls, abandoned calls, and call success rate. 2. Viewing Live Calls * Live calls are displayed, including a watch icon for ...
    • Purpose of Popin: 1-1 Video Shopping Software

      1. Introduction to Popin: * Popin is a 1-1 video shopping software as a service. * It is used for consultative selling, product demos, and personalized customer interactions. 2. Customer Journey: * Problem: Customers may feel overwhelmed by product ...
    • How can i set up Popin on my website ?

      SETTING UP POPIN: A STEP-BY-STEP GUIDE 1. Access Your Dashboard * Open your account and log in with your dashboard credentials. * Navigate to the integrations section in your dashboard. 2. Choose Your Script * In the integrations section, you will ...
    • How do I pass logged in customer details to Popin

      1. Use Case: * Customer is already logged in. * Setting up Popin on a mobile app or system where customers are logged in or need to log in to access services. 2. Goal: * Direct customers to the calling feature without asking for details again. 3. ...
    • How do I get started with the Popin Seller agent app?

      GUIDE TO USING THE POPIN APP AS AN AGENT 1. Download and Install the App * Search for ""popin seller"" in your app store (Android or iOS). * Download and install the app. 2. Login Process * Open the app and enter the number provided in the dashboard. ...