How do I set my store and start taking calls on Popin?

How do I set my store and start taking calls on Popin?

1. Setting up your profile
    
    * Go to the profile page in your dashboard
    
    * Enter basic information like store name, widget color, logo, currency, time zone
    
    * Set up privacy policy, terms and conditions, and choose to record video calls
    
    * Update details, change password, add two-factor authentication for security

 2. Setting up your agents
    
    * Go to the agents tab in your dashboard
    
    * Click on add agent and enter their mobile number, email
    
    * Ensure correct email and mobile number for OTP registration
    
    * Customize agent settings like call disposition form display after a call

 3. Setting availability
    
    * Go to settings and click on availability
    
    * Set store availability days and hours
    
    * Select time slots for customer scheduling, considering industry standards
    
    * Update availability settings

 4. Finalizing setup
    
    * Once profile, agents, and availability are set up, place the code on your website
    
    * Your store is now ready to start taking calls from customers


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