GUIDE TO USING THE POPIN APP AS AN AGENT
1. Download and Install the App
* Search for ""popin seller"" in your app store (Android or iOS).
* Download and install the app.
2. Login Process
* Open the app and enter the number provided in the dashboard.
* Click on ""login"" and wait for the OTP to be sent to your number and email.
* Enter the OTP to log in.
3. Setting Your Availability
* Upon logging in, go to your profile to check if you are online or offline.
* Click on ""online"" to start receiving calls.
* Click on ""offline"" and specify a reason if you need to take a break.
4. Adjust Settings
* Before taking calls, go to settings.
* Check your video quality based on your internet connection (full HD or default).
5. Start Receiving Calls
* Once online and settings are adjusted, you can start taking calls and assisting customers effectively.