How do I get started with the Popin Seller agent app?

How do I get started with the Popin Seller agent app?

GUIDE TO USING THE POPIN APP AS AN AGENT

 1. Download and Install the App
    
    * Search for ""popin seller"" in your app store (Android or iOS).
    
    * Download and install the app.

 2. Login Process
    
    * Open the app and enter the number provided in the dashboard.
    
    * Click on ""login"" and wait for the OTP to be sent to your number and email.
    
    * Enter the OTP to log in.

 3. Setting Your Availability
    
    * Upon logging in, go to your profile to check if you are online or offline.
    
    * Click on ""online"" to start receiving calls.
    
    * Click on ""offline"" and specify a reason if you need to take a break.

 4. Adjust Settings
    
    * Before taking calls, go to settings.
    
    * Check your video quality based on your internet connection (full HD or default).

 5. Start Receiving Calls
    
    * Once online and settings are adjusted, you can start taking calls and assisting customers effectively.


    • Related Articles

    • How do I receive call on Popin Seller agent app ?

      1. Initiating the Call * Customers initiate the inbound call. * Call will appear like any other call on your phone. 2. Accepting the Call * Customer's name will be displayed. * Option to see which product they are calling about (Only on Android). * ...
    • How do I understand my profile on Popin Seller App?

      1. Accessing Your Profile * Go to your profile in the Popin app. * Locate the online-offline switch. 2. Viewing Ratings and Reviews * See the ratings you have received. * Check out the reviews left for you. 3. Tracking Sales * Monitor the total sales ...
    • I am not receiving calls on my Android app. What do I do ?

      OPTIMIZING POPIN SELLER APP ON ANDROID PHONE 1. Issue Identification * Not receiving calls after installing Popin Seller app on Android phone. 2. Reason for Issue * Android manufacturers optimize usage and restrict permissions for newly installed ...
    • Case Study: Buildmyplace Leverages Popin’s Independent Links for Social Media Success

      Background Buildmyplace, a leading home improvement retailer, had been using Popin’s video call solution to provide personalized product consultations. With an impressive 20% conversion rate on video calls, it was clear that live, face-to-face ...
    • How to integrate your custom CRM on Popin?

      Guide for API Integration with Popin Welcome to the integration guide for the Popin! To enable seamless communication between your e-commerce website and our system, you need to provide two APIs: Lead Submission API - This API will allow us to pass ...